Towards a model of user perception of computer system response time
Robert Geist, Robert Allen, Ronald Nowaczyk
Graphics Interface '87 (CHI+GI '87), April 1987, pp. 249--253.
BibTeX format:
@inproceedings{Geist:1987:TAM,
  author = {Robert Geist and Robert Allen and Ronald Nowaczyk},
  title = {Towards a model of user perception of computer system response time},
  booktitle = {Graphics Interface '87 (CHI+GI '87)},
  pages = {249--253},
  month = apr,
  year = {1987},
}
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